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To avoid damaging good customer relationships because of credit issues, financial institutions need to take a more proactive approach to handling delinquencies.
Facebook and Twitter can help financial institutions know their customers better but can also help fraudsters know them better as well.
In the wake of the financial crisis, board members will be expected to be more knowledgeable about risk management – and more assertive in their oversight.
When a bank needs to improve risk management systems and IT is absorbed with other priorities, risk managers need to look at intelligent decision automation.
The transition from paper to imaged checks exposes bank vulnerabilities to fraud, but also facilitates detection methods that may turn the tide.
Credit card lenders can use balance-control strategies to both avoid the higher-risk customers and retain valued, long-term clients.