BAI | Banking Strategies | Executive Reports

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A Look Ahead to U.S. Retail Banking in 2012
Published 12/2011

Following a difficult 2011, banks face changing profitability dynamics and extensive regulatory changes. How will the industry handle these challenges? This BAI Banking Strategies Executive Report looks ahead to retail banking in 2012.

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Retailocity: Sparking Retail Transformation
Published 10/2011

As branch traffic continues its seemingly inevitable decline, banks are increasingly turning to self-service technologies to improve customer service while lowering costs. This BAI Banking Strategies Executive Report examines recent innovations in video banking, ATMs and online service.

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