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Alex Matjanec, co-founder of MyBankTracker.com, sees new bank fees as inevitable in 2012, imposing a burden on consumers to search for value in their banking relationships.
As the value of regulated local franchises erodes, community bankers need to revive the entrepreneurial approach that characterized their industry before the 1930s.
Continuing regulatory scrutiny should drive banks to perform comprehensive risk assessments on their mortgage servicing operations.
Hiring from larger institutions can be a big boon to community banks but can also prove a hindrance if the cultural fit isn’t there.
Established banks with large branch networks should worry about technological upstarts grabbing their high-margin businesses.
Moving to same-day ACH in the U.S. will cost banks on the front end but will lead to margin improvement over the long term.
Treating tablets as more than just giant cell phones and delivering greater functionality tailored to them will drive broader consumer adoption.
To win in payments, financial institutions need to partner with nonbanks and make multiple technology bets, says Bank of America executive David Godsman.
Panelists at the upcoming BAI Payments Connect say the fragmented P2P market needs to evolve to a bank-centric model.
While banks have more deposits than they can profitably lend out, many continue to focus on the relationships behind the unneeded cash.
Achieving success in the branch sales channel requires proactive branch managers who are themselves effective at direct sales.
As mobile banking evolves from its roots in online banking, can a separate regulatory regime be far behind?
Banks need to support multiple operating systems, form factors and modalities in order to engage prospective mobile banking customers.
Entrepreneurship is the pursuit of opportunity without regard to resources currently controlled.
… there is a real opportunity for banks to divert debit and check traffic to same-day ACH and thus greatly improve deteriorating margins.
… most consumers are not expecting visually stunning, multi-layered experiences when they pick up their cell phone.
This space is transforming so quickly that it’s difficult to lead or even keep up.
Continue to refine the risk assessment standards as expectations change …
It’s for the banks to win the game, and if they don’t, the other services outside the banking system will.
What banks realized is that ‘in-your-face’ fees aren’t going to work with this generation of customers …
… mid-size and community banks hold themselves out as ‘anti-big bank,’ so they should be wary of new committees, meetings and bureaucracy.
By monitoring social media, you don’t have to guess what your customer wants.
... with innovation in banking, you shouldn’t necessarily look for the profits but should seek to avoid the losses.
Why the apparent disinterest in consumer RDC when commercial RDC took the treasury management world by storm?
To declare that your bank’s funding is well-managed because your cost-of-funds is declining today is superficial and dangerous.
Bank marketers should create a clear vision for social media based on a genuine customer value proposition while killing vanity projects that don’t ad...
Continued turmoil in the eurozone in 2012 is very likely to impact the financial and banking markets in the U.S. …
Management may assume payments drives a third of revenue but they would likely struggle to prove it with data.
To us, deposits are representative of a relationship, and reducing deposits would be antithetical to what we do.